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Shipping Policy

Welcome to travisscottmerch.online

. We strive to process and dispatch your apparel, outerwear, and accessories as quickly and efficiently as possible. Below you will find detailed information regarding our shipping rates, processing timelines, tracking procedures, and delivery guidelines.

Order Processing & Dispatch Times

  • Processing Time:All standard orders are processed within 1–3 business days (Monday through Friday, excluding public holidays) after order confirmation.
  • High-Demand Drops: During high-volume drop windows or promotional sales, processing times may extend to 3–5 business days.
  • Order Cut-Off Time: Orders placed before 2:00 PM (EST) will begin processing the same business day. Orders placed after 2:00 PM (EST) or on weekends will begin processing the following business day.

Shipping Methods, Estimated Transit Times & Rates

Shipping costs are calculated automatically at checkout based on package weight, dimensions, and delivery destination.

RegionShipping OptionEstimated Transit TimeShipping Fee
United States (Domestic)Standard Ground3–7 Business DaysFlat Rate / Free on qualified orders
United States (Domestic)Expedited Shipping2–3 Business DaysCalculated at Checkout
International (Canada & UK)Standard International7–14 Business DaysCalculated at Checkout
Rest of WorldGlobal Standard10–21 Business DaysCalculated at Checkout

Note: Transit times are estimates provided by shipping carriers and do not include the 1–3 day order processing window.

Order Tracking

Once your order has been packed and dispatched, you will automatically receive a Shipping Confirmation Email containing your official carrier tracking number (e.g., USPS, UPS, FedEx, or DHL) and a direct link to track your package in real-time.

  • Please allow 24–48 hours for the tracking status to update on the carrier’s portal.
  • If you have not received a tracking number within 5 business days of placing your order, please check your spam/junk folder before reaching out to customer support.

International Shipping & Customs/Duties

We ship worldwide. However, please note the following conditions for international orders:

  • Customs Fees, Taxes & Import Duties:International shipments may be subject to import taxes, customs duties, and fees levied by the destination country upon arrival.
  • Customer Responsibility:All additional charges for customs clearance are the sole responsibility of the recipient.travisscottmerch.online has no control over these charges and cannot predict what they may be.

Incorrect Address & Failed Deliveries

Please ensure your shipping address is accurate before completing your checkout.

  • Address Corrections: If you notice an error in your address, email us immediately. Once an order has been dispatched to the courier, we cannot modify the destination address.
  • Returned to Sender:If a package is returned to us due to an incorrect address, failed delivery attempt, or unclaimed package at customs, the customer is responsible for the original shipping fees as well as any return costs incurred.

Lost, Stolen, or Damaged Packages

  • Damaged Items:If your order arrives damaged, please take clear photos of the packaging and items immediately and contact us within 48 hours of delivery.
  • Lost or Stolen Packages: Once a package is marked as “Delivered” by the courier, responsibility transfers to the buyer. If your package is missing but marked as delivered, check with household members and neighbors, or contact your local courier office to open a claim.

Contact Customer Support

For any questions or inquiries regarding your shipment, please reach out to our team:

  • Website:travisscottmerch.online
  • Customer Care Email:support@travisscottmerch.online
  • Support Hours: Monday – Friday (9:00 AM – 5:00 PM EST)